Service & Sharpening Event

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The best part about Cutco is our famous Forever Warranty. When Cutco says "forever," we literally mean forever. No matter what happens to your Cutco we will fix or replace it for free. Forever. We don't care who you bought it from, who gave it to you, what you did to it or how you broke it. If it's broken, we'll fix it. Melted in the dishwasher? We'll replace it. Babysitter left it on the stove? Brand new Cutco. 

Here's how to send your knives back to Cutco Heaven to be resurrected.

Step 1: Box and wrap your Cutco safely so the Post Office man can keep his fingers. You have to put it in a box. Even the dullest Cutco knives are still going to cut stuff, so don't let it be the mailman.

Step 2: Write a Love Letter. That's right. Tell Cutco how much you love your knives. After you've finished with that, include your return address, name, email & phone number. Make sure you take a picture of what you're sending in to Cutco for your own records just in case. 

Step 3: Return Shipping can be paid after you get your knives back via invoice or phone payment. Or you can put $9 cash/check/your first born child in the box if you're sending in less than 10 knives. If you're sending 11 or more put $13 in the box or your neighbors cat that keeps pooping in your yard. 

Step 4: Send to Cutco Cutlery: 322 Houghton Ave Olean, NY 14760